FAQs

Your questions answered

Here, you should be able to find everything you need to know about your +Rewards Membership. But if you can't find what you're looking for, head to My Account or just give us a call on 1300 MY NEWS (1300 696 397). To visit MyAccount click on the relevant news site below:

  • How will my data be used?

    News' Privacy Policy includes important information about the collection, use and disclosure of your personal information, including providing you with targeted advertising based on your online activities. It explains that if you do not provide News with information News has requested from you, News may not be able to provide you with the goods and services you require. It also explains how you can access or correct your personal information, how you can complain about a breach of the Australian Privacy Principles and how News will deal with a complaint of that nature. A copy of the privacy policy can be found here.

  • What is +Rewards?

    +Rewards is a Member benefits program full of everything you’ll love, like freebies, epic experiences, hot deals and heaps of exclusive offers.

    It's our way of saying thanks for being a Member.

    Not sure if you’re a Member? Check out the next question.

  • Who is eligible for +Rewards?

    Eligible Members have access to +Rewards every month.


    You are an eligible Member and have access to +Rewards if you have one of the following subscription types.


    • Full digital subscription

    • Full digital + newspaper home delivery subscription
    • Teachers or University digital + weekend newspaper home delivery subscription

    To one of the following brands:


    • The Daily Telegraph
    • Herald Sun
    • The Courier-Mail
    • The Advertiser
    • Geelong Advertiser
    • Gold Coast Bulletin
    • NT News
    • Cairns Post
    • The Mercury
    • Townsville Bulletin
    • The Weekly Times

    You are not an eligible Member and currently don’t have access to +Rewards if you have one of the following subscription types.


    • Newspaper home delivery only subscription
    • News’ iTunes or Google Play Newsstand subscription
    • Teachers or University digital subscription
    • Teachers or University digital + 5 day newspaper delivery subscription
    • Teachers or University digital + 7 day newspaper delivery subscription
    • Connected Reader digital subscription
    • Digital Print Edition subscription
    • App Only subscription
    • SuperCoach subscription

    You can subscribe or upgrade your subscription to one which includes +Rewards access by calling 1300 MY NEWS (1300 696 397).

  • How can I access +Rewards?

    You can enjoy access to +Rewards every month while you remain an eligible Member of:

    • The Daily Telegraph
    • Herald Sun
    • The Courier-Mail
    • The Advertise
    • Geelong Advertise
    • Gold Coast Bulletin
    • NT News
    • Cairns Post
    • The Mercury
    • Townsville Bulletin
    • The Weekly Times


    Simply access +Rewards on plusrewards.com.au, or from our websites and apps. Login with your membership email address and password to redeem as many offers as you like.

  • Are there any other conditions to +Rewards?

    • To redeem +Rewards you must be 18 years or older.
    • Most benefits are only available to residents of Australia, however some digital benefits may be accessed by residents outside of Australia.
    • All +Rewards benefits are subject to the terms and conditions of that offer.

  • Can I give my +Reward to a friend?

    Some +Rewards are not transferrable which will be specified in the terms and conditions of that offer.

  • What happens if I can't redeem a +Reward?

    If you have a problem redeeming any +Reward, please contact us on 1300 MY NEWS (1300 696 397).

  • I didn't receive an email about +Rewards, am I still eligible?

    First up, just do a quick check that your email address is up to date and that your membership is one that entitles you to +Rewards (see (3) above for eligibility criteria).

    Also check your junk email folder just in case. If you are eligible and haven't received an email please contact us on 1300 MY NEWS (1300 696 397).

    If you would like to upgrade your subscription to one which includes +Rewards access, please call 1300 MY NEWS (1300 696 397).

  • What happens to my +Rewards if I cancel my membership?

    When your membership ends, your +Rewards eligibility will cease, unless you replace it with another eligible active membership.

  • How many +Rewards can I claim?

    Each +Reward may only be redeemed once, but if there are more than one +Rewards available, you can redeem one of each. But be quick because in some cases +Rewards are only available while stocks last.